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Information for EU citizens and their own families signing up to the EU payment Scheme

Information for EU citizens and their own families signing up to the EU payment Scheme

The EU can be used by you Exit: ID Document Check app to accomplish the identification phase of one’s application underneath the EU payment Scheme.

  • make sure that your identity document is genuine
  • verify that the document belongs to you personally

You need to utilize either:

  • your biometric passport from a country that is eu Iceland, Liechtenstein, Norway or Switzerland
  • your British res >

The EU Settlement Resolution Centre if you have problems completing your application, contact.

Verify that you need to use the application on your own phone

For Android os users

For iPhone users

The ‘ID Document Check’ beta software happens to be designed for iPhone 8 and more recent models. The application will likely to be available regarding the iPhone 7 and 7 Plus soon following an upcoming ios software enhance.

  • iPhone 8 or 8 Plus or more recent model
  • iOS 13.1 or more recent – to obtain the computer software variation set up, head to Settings > General, then About
  • at the very least 120MB of space for storage to install the app
  • to be connected to 3G, 4G or WiFi

The application shall require use of your phone’s camera. In the event that software will not request access, please allow access in your settings.

Just how to make use of the application

Scan your document

Make sure that your document could be read because of the application. The symbol below reveals that your document includes a biometric chip and may be read by the software.

Simply just Take a photo associated with the picture web page of one’s passport with your phone’s camera. The page that is full be within the framework mail order wives, such as the 2 lines of figures in the bottom for the web web web page. Ensure your phone digital camera is concentrated from the writing from the page.

The software shall prompt you to definitely adjust your phone to ensure that you capture your document efficiently. These prompts will be in a text package near the top of your display.

Be sure you range from the whole picture web page in your photo.

Decide to try using the picture of the document at arm’s length if you’re problems that are having.

Check your document’s information

Remove any full instances or covers from your own document and phone.

Click on the ‘check now’ key into the application whenever you’re prepared to begin checking your document.

Position the device together with your document whenever you are told by the app to ‘check your document’s information’. In the event that amount on the phone is resulted in, you’ll hear a beep as soon as your document is recognised.

Go your phone across the document until the software recognises it. The chip is found in various places in various papers.

If the software has successfully browse the chip in your document, the display screen shall say ‘information checked’. Usually do not go the device until this message seems plus the check is complete.

If the application doesn’t recognise your document, the check will time out as well as the display screen will state ‘information perhaps not found’. In such a circumstance, you need to gradually go your phone all over document until it is recognised by the app.

You continue to have problems, place the phone on the reverse cover or the photo page if you’re using a passport and.

If the app cannot read the chip in your passport or British residence card

If the app cannot read the chip in your document, we’ll request you to deliver your passport to us.

Information on just just how this are can be done by you provided within the application. Your document shall be came back for you once we’ve examined your identity – we won’t wait through to the sleep of the application is complete. Your document will likely be came back for your requirements making use of delivery that is recorded.

Scan that person

The display screen will flash since it scans see your face. Hold your phone’s camera in the front of the face before the scanning is complete.

It is possible to skip this task and supply various evidence to show your identity if blinking light might result in problems. This can be done when you go to the ‘Find out more’ menu and finding ‘Skip this step’.

If you’re ten years old or more youthful, you will never be expected to scan the face.

Simply just Take a photograph of yourself

  • look directly into the digital camera
  • have expression that is neutral don’t smile or frown
  • eliminate tinted glasses, as an example sunglasses

Your photo need:

  • be well-lit in basic illumination
  • haven’t any other faces within the back ground

Doing the job

When you’ve confirmed your identification, you’ll finish the remainder application either on that unit or any smartphone, computer or laptop.